Worst Service ever From United Motors Secunda

On Monday morning 10 February 2020 ,I ordered Turbo gaskets sets to the value of about R2300.00 from United motors Secunda ,of Mr December Dhludlhu assisted me. Mr December informed me that he was a mechanic before he became a parts salesman. I asked of him that he should also consider to become a Safety Practitioner or even a QC Inspector . I never knew that I am motivating the most arrogant individual ,who wants me to believe that knows and owns everything in United Motors. December assured me that would be have received my parts on Wednesday 12 February 2020 round 11h00. I waited for 2 days after I went United Motors on Friday 14 February 2020. Only to find out that the wrong parts has been given to me.Bear in mind that I showed December the correct part as per the schematic showed to me by him .

I approached the Manager ,Louise who checked the part with December after which December claimed that he can only see the correctness of the parts concerned via the VIN number of which I presented to him. Mr December claimed that the vin number was incorrect after which Louise went and check on my licence herself. The part has been found on the system via the vin number of which i asked Louise whether i gave her a wrong number of which she respond in saying "No"

I expressed my frustration in how i was treated by December . December left his computer in a rebellious insubordinate manner refusing to assist me in anyway even while his manager Louise was present. Louise proceeded in assisting me and assured me that I would've get my parts on the very same Friday by 16h00 since she would bring it her self to me. No parts were delivered to me on the Friday. On Sunday Morning,16 February 2020,I got a call from a person who didn't disclosed his name ,stating that I should be ready to receive the parts I requested. We normally go to Church on a Sunday Morning. The part was delivered and received by my wife. Today Monday 17 February 2029, I removed my e350 turbo and the incorrect gasket was confirmed. I had to take all the parts to United Motors,with the detective gasket as per sample. I was ****** of a outing with my family and my time to do something else if December did his job as he was supposed to do from the word go. Instead he let his arrogance and know it all stand in his way of helping a customer. I don't understand how he got employed by United Motors and many people like him while others that can do the job is wondering in the streets. Today I was helped by Another Sales person,of which I regret in not approaching him in the first place. I wish the public could fire people like December than I was the maybe top in the ranks to get rid of him.