1 reviews | Active since Jun 2013
Worst experience ever - Abdul Jama
Have never been more irritated and disappointed by a purchase if a vehicle.Not that the vehicle itself was defective, the vehicle a toyota as toyota always is "keeps going right" but the service and absolute BS from the branch made the process a nightmare. Everything upto taking delivery was a breeze , but once all formalities were dispensed the headache started. Calling dailyntonfind outbwhen will the reg documents be available, we waited over a month for original natis docs to be couriered constantly escalating the complaint and just being pushed from.pillar to post with excuse after excuse. Even the manager showed absolutely no inkling in resolving the matter up until someone from the branch asked if we had a pleasant experience with our purchase. Only after complaining about the docs suddenly its was done and on there name and being couriered to us. Uptown now though still waiting for the refund in regards to registration and number plates. The on road costs charged at R 6000 is suppose to cover this but because the vehicle will be registered in Gauteng we did ourselves with the understanding it would be refunded. But nothing no amount of messages calls emails result in any response. Even a response that says "Buffalo toyota doesent feel that you are entitled to a refund" would be accepatable. Maybe the luck of a ****py sales person. I just know never again not buffalo toyota east londan I hope i bever have the displeasure of purchasing there again
