Worst Car Service Ever- from good clutch performance, to worst clutch drama

I first took my car for service last end May or June 2021 for 80000km, after that my car clutch started acting up, took it back in September 2021, they stripped the gearbox to check the problem and said they had to replace the clutch plates, every other 2nd week since then I've been dealing with the same clutch problem without an actual resolution. My Fiesta broke down in Novemebr on my way to work, had to be towed there, they checked it, in 20mins they said some O shaped thing was loose and they removed & replaced & tightened it. On 20 September I did a major service, same dealership, my car was okay for the first 2 weeks then it started in January before I reported this to the Ombudsman. They asked to inspect it on 29 Jan 2022 the Riaan said they found the problem but would speak to Jaques to get me a loan vehicle while the fix it. A week later, they still don't have a courtesy car for me and mo further feedback, today I got stuck with the same.clutch problem again and battery was screeching when I started it on the Freeway, so I sent another email telling them that my car would be towed to them to deal with it, I still don't have a solution or courtesy car to get to work...what am I supposed to do to get real permanent help with this issue? Ford Motor SA can you assist, I'm besides myself now, not even sure if my parts were replaced there.