William Hunt Edenvale

I'm very angry and disappointed with the service I got at William Hunt Edenvale. My car was towed to them last week Friday because it had a water leakage. I was told that they are going to order the water pump and I would get my car the latest Wednesday. I then gave them a call on Wednesday and I was told the water pump has not arrived, which I understood but my problem was that they had not communicated with me this entire time I had to call the to get feedback and they are not doing this for the first time; last year around this time my car had the same issue and they kept the car for 4 days with no communication and again this year they are doing the same thing. I then called them again yesterday to find out when I would be getting my car and they told me that the water pump has not arrived. It's been 7days now since they have had my car and they are failing to assist me. I called customer care to lay a complain and the agent I spoke to told me that I would get my car 2mrw which is today and I have not received my car and it is 15:30 now and they are telling me about Tuesday the latest now and the water pump has arrived but my car is last priority, they can only fit it Monday or Tuesday. How long does it take to fix a water pump? Too top it all the consultant even has an attitude .Spoke to the manager and guess what? I'm still waiting for him to get back to me about this issue. Never again am I taking my car there or recommend them to a friend or family member.