WIllaims hunt gm group and it s horric customer care and servicehorrif

Firstly I have owned 3 Opel vehicles. for the last 10 years. and there is a looming issue with the quality of service that is provided by your Williams hunt group GM, I am utterly disgusted at the level of professionalism of the following service centers.

Centurion gm Williams Hunt Roodepoort Williams hunt

So the reasons why I am totally disgusted with the customer care and service delivery of this group is due to the incompetence of the service mechanics and managers at these service centers.

I have had my Corsa d serviced at roodepoort(Williams hunt gm a minor service needs to be done on my car. my brake pads also needed replacing 60 000 km I was then notified that the brakes have been changed with new front brake pads when I drove my car home I noticed issues with the brakes effectiveness, and when I phoned them back, I demanded to talk to the mechanic that worked on my car, he told me that the car did not have the brakes replaced as he did not get time to do it due to a family issue and had to leave work.

why was I informed that my car was completed and the brakes were done if it clearly was not? the garage put my life and my families life and my car at risk. due to the lack of internal communication, between the mechanic and that who is in charge.

so I moved my service needs to centurion Williams hunt gm

just to find the same level of incompetence.

took my Corsa d in for a 75 000 km service just to get my car back with an engine light on and irregular idling

so I took it back after another hour of waiting for the manager informs me that the mechanic that left early had come back the check my car and he forgot to seal my oil refill cap properly, and the car I own is the 1.4 turbo version.

and yet no surveys are being carried out by the group to keep review and record of this extremely horrific service and customer care.

the group is a disgrace. and does not care about its loyal customers. or service delivery.

so my wife and I, will be moving away from the entire group.