VW Golf 7 Factory Fault

<p>Good Day </p> <p> </p> <p>I recently purchased a VW Golf 7 which is about 15 months old and it starting giving me some trouble. It was giving me a "start-stop" error which meant the car was no longer driveable. I reported to VW and they swiftly towed it to the nearest branch which was VW Weiss in Stamford Hill, however, there service has been absolutely terrible. </p> <p> </p> <p>The car was booked in on Monday, 13/03/2017, and was reportedly assessed on the 15/03/2017. Apparently a part was ordered from the factory to resolve the problem and was delivered to the branch on the 17/03/2017. I was told my car would be ready on the 20/03/2017, only to be told that due to skeleton staff, it will be ready on the 22/03/2017. </p> <p> </p> <p>Today, expecting my car to be ready, I am told that the incorrect part was ordered and now we basically starting from scratch where they have to go through the whole process again of re-ordering the part again. Extremely unproffessional service and now I dont have a car for almost 2 weeks.</p>