1 reviews | Active since Jul 2018
Useless Action Ford Roodepoort
This is the worst ford I have ever been to , they have super **** customer service and probably the worst mechanics in the world. So here is my situation. I took my Ford Ranger 2.2 there as it wouldn’t start , seems that there was a recall two months ago for glow plugs . They had to take the whole engine apart! I didn’t receive a curtesy vehicle for the 5 days they had my vehicle. Then I got it back and it was leaking oil, so I took it back and said this is unacceptable you took the engine apart and now the vehicle is leaking oil. Then they took the vehicle in and said this was old oil that was spilled when they opened the engine. I had to phone the service manager Andre Muller to get a curtesy vehicle for the time they had my vehicle it was not offered to me. So they had the vehicle for the second time now and they had it for two days this time I received the vehicle back the Wednesday after handing it in the Monday. Now the vehicle is still leaking oil and I don’t want to take it back, but I have no choice as they did the work and created the oil leak. So I just spoke to the service manager and he said that he would like to see the vehicle as he cannot understand why or how come the vehicle is still leaking oil . But it wasn’t supposed to be leaking oil in the first place as Action Ford Roodepoort mechanic worked on the vehicle and stuffed up the job. Now I have to take the vehicle back again this is the worst service I have ever had in my whole life they are just pathetic all the manager can say is that he is sorry and that he will have a look at the problem, just fix the problem useless!!!!!!!!!
I would definitely not recommend this service to anyone at all please stay away as they will most probably brake your vehicle instead of fixing it!!!!!!!
