********* behaviour by Action Ford Roodepoort

I took my car for service at Action Ford at 93 William Nicol Drive, Constantia Kloof, Roodepoort, 1709. The car also had a problem with contaminated fuel. The Dealer then incorrectly diagnosed that I needed to replace my new battery, camshaft sensor, and all 4 diesel injectors at a cost of R30,000. I later discovered I did not have to replace the battery and camshaft sensor which I paid them R6,000 with the service advisor Richard saying there was a problem with my battery which was untrue.. Ford never showed me the tests for The Innovation Group service plan and warranty then sent an independent assessor to Action Ford who requested that the injectors be tested. I then had them tested independently of Action Ford and found that only 3 had a problem. I then sent the injectors to Randburg Diesel & Turbo (RDT) who charged me R10,229.26 to repair them. When RDT sent in their invoice for authorisation as had been advised by their call centre they then said that Action Ford need to cancel their authorisation which was done without my consent. Action Ford only cancelled their authorisaton after I went to their dealership.