Unacceptable Customer Service

Excellent service when your looking at the vehicles and asking for assistance with the finance and getting better rates they really do their best to work with your budget. But once you start asking questions about the vehicle they start with excuses of other interested buyers and then if you dare decline the purchase you get slandered and cursed by Johann the young salesman in words I would not even repeat. When reporting this to his manager he sounds shocked and will call you right back and 24hours later I am still waiting.