BW
Brent W

1 reviews | Active since Feb 2021

28 Nov 2023, 09:41

Two day service at Reeds N1 City

New car sales at this place is awesome and a good experience, but the workshop is a nightmare. One of the bulbs on our vehicle was fusing continuously, they could not fix it. When you book your vehicle for a service, you get it back after two days. Same day service( for which you had to make an appointment) is non existent. This was not an anomaly, it happened to us as a business, three times now. Your vehicle stays out of production for two days. for a business especially, this is a big problem. Quite a disappointment after your wonderful experience when purchasing a new vehicle from them. You get the feeling that they have your money now, so you drop on the priority list to last place. It is a great pity that management allows one department to break down what the other one was trying to build. Just like our country, do not blame the (people)workers, it is a reflection on poor management. The client must suffer, because the screening process for management at Reeds is lacking.

0
Replies (0)