****tiest Service

<p>I bought a Ford Mustang about 6 Months ago, from Action Ford Roodepoort (biggest mistake ever)</p> <p>December 2016 I experienced a problem with the vehicle and gave Ford a call. They said I can take the vehicle to my closest Ford branch and they would arrange accordingly. Following the instructions, I was informed that I have to arrange the transport myself to get the vehicle to Ford, that is the most pathetic F**king arrangement, why must I arrange for the transport I don’t own a transport company ( **** customer relations really Ford)!!!! </p> <p>I was then promised that I would get a curtesy vehicle while my car is being repaired, I am still waiting for my curtsey vehicle will probably get it in 2018!!! I have had feedback from Ford stating that they have to replace the motor of the Mustang, they have not send me any proof that it is a new motor that they will be replacing. How will I know for sure that it is a new one and not just the old one they repaired? For a R1,1mil rand car they really have the ****TIEST service ever and I would NOT recommend them to anyone not even to my arch enemy!!!!!!!!!! </p> <p>And this is not the first bad experience I have had with Ford!!!!!!!!! Maybe Toyota should be my next option!!!!!!!!!! </p> <p>Standard Bank phoned Action Ford in Roodepoort yesterday to enquire about my vehicle and they slamed the phone in their ear (***). Ronelda working at Ford says she knows nothing honestly maybe Ford emplyees has memory loss!!!! Today is the 13 of January and still no curtesy vehicle how is it possible that they cannot commit to there promise. I would not recommend Action Ford to anyone and I mean anyone!!!!!! ( CLIENT SERVICES IS NON EXCISTENT) </p>