THE BAD SERVICE AT FORD

<p>Good Day</p> <p> </p> <p>I bought my vehicle at the end of the year 2015. A brand new Ford Figo 1.4TDCi.</p> <p>After 3 months I saw that the hole vehicle was full of little rust spots. I immediately reported the problem to the dealers where I bought the vehicle.</p> <p>They said that they will phone me and never herd of them. So I phoned again….. they told me to bring in the vehicle. So I took the vehicle in to them. According to them it is a layer of dust that is laying on top of the paint and they had a few cases like this and it will polish out. So the book the vehicle in for a polish.</p> <p>Before I took the vehicle I phone Ford SA ***and told them the situation. The lady that I spoke to said that the have to appoint a paint assessor to assess the vehicle.</p> <p>I told the Manager at Frod that is wat the lady said we have to do. He said that they will polish the vehicle and if it comes back the will appoint a assessor. I was not happy with the idea and told him that I want proof that I reported the case and I want a report to say what is the cause and what did they do about the case. They polished the vehicle and it came back so they polished the vehicle again. The guy that polished the vehicle told the manager that it is coming from under the paint. He told me that he will appoint a paint assessor. It’s been month and I don’t hear anything about them. I phoned the manager several times. He reply is he is waiting for the paint assessor. I am so disappointed in the service I received the last year and the problem is still not sorted out. Form day 1 the service was teriblle !!!!! THAT SHOULD HAVE BEEN A BIG WARNING !!!!!!!</p> <p>I Bought a new vehicle because I didn’t want any problems and now I’m sitting with a big problem !!!!!</p>