NH
Natasha H

1 reviews | Active since Apr 2016

21 Apr 2016, 14:31

Terrible experience and service

My car was booked in multiple times with little or no action performed to resolve issues. Issues are only resolved on the 4th or 5th book in. I am also left without a car for no reason as the car is never usually fixed when it supposed to be. I am loyal to the Opel brand but these people are really proving to be inadequate and inefficient. <br> <br> I get excuses such as wrong parts being ordered, bring in the car again, that's the way the car was built or there is no issue with the car.<br> <br> The admin staff also don't really seem to care.<br> <br> The issues has been escalated on various occasions to internal management with absolutely no improvement.<br> <br> Williams Hunt Durban is really doing a disfavor to the brands that they carry. <br> <br> In such bad economic times, you would think one would want to hold on to their customers.<br> <br>

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