Terrible customer service

Worst customer service ever, from the first service till now I keep having to fight with them. Very unfriendly staff and some are even arrogant. Lay a complaint and they never get back to you. Vehicle is still under warranty took it back because shocks seem to be making a noise a two weeks later still no feed back on whether the shocks have arrived or not. They give you the run around. So sick of this service.