EdKdK
Elize de Koker de Koker

1 reviews | Active since Jun 2011

05 Feb 2015, 16:02

Teleurgesteld

Buying a new car which should be an enjoyable and proud experience turned out to be quite frustrating.<br> On Saturday 31 January on collecting new vehicle (appointment made) there was no red ribbon , no champagne no chocolates and no congratulations.The promised cleaning of a sticker on back bumper was not done.Staff then started running around to prepare the car. In this process the clients were not offered a chair or coffee. We had to loiter around.I took the initiative to ask a domestic worker if she would bring me clean cups in order that I can make myself and my husband tea.The car was also not serviced as promised and was 3000km over the service.A promise was made to organise a service in Krugersdorp on Wednesday 4 Feb. On arrival at Tommy Martin in Roodepoort I had to cancel two appointments to wait in a very long line. I had to leave due to bookings in my professional practice.Car was collected later, delivered without communication, driver got lost.I received an invoice for a service but there is no stamp in service record and cars computer indicated low oil??Was the service then done?<br> I phoned Janet Fos 9h06 this morning, left a message and she has not returned my call (4).

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