AP
Alana P

1 reviews | Active since Jun 2018

05 Jun 2018, 14:45

Shocking Customer Service

Absolutely shocking service. I would not suggest purchasing a vehicle through them. Firstly the rims of the vehicle were completely ******ed and it took almost two weeks for them to put new ones on, with constant phone calls and emails, as no one gives you updates or responds to the first email you send. Furthermore why was that not picked up on the supposed thorough inspections that are done on the vehicles, which you pay for, in the on the road fees. They also have a very nonchalant couldn't care less attitude when it comes to customer service. Furthermore the mileage on the vehicle was falsely advertised which I pointed out and was told it must have been a typo and we had to point out on collection that the floor mats were not in the car. It makes you question just how much this dealership is getting away with.

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