Rivonia Toyota - Exceptional POOR Service

Hi I'm Armand. I bought a Toyota Hilux from Rivonia Toyota on the 10 July 2020, Senior Sales Executive Mr. Louis Jordaan <***>. Vehicle was delivered on the 14th July'20, registration papers delivered 14 August'20 - BUT HERE'S THE CATCH- the vehicle was registered in someone else name NOT mine! Louis took papers back to be corrected. BUT Nothing to date 8 DECEMBER'20. i receive no feedback or progress even though i followed up on the following dates - 27 Aug'20; 31Aug'20; 15 Sept'20; 27 Sept'20; 2 Nov'20; 19 Nov'20; 20 Nov'20; 23Nov'20; It is now the 8 Dec'20. Is this reasonable? Secondly the vehicle registration needs to be corrected so that it does not indicate me as the 3rd Owner, but the 2nd Owner. I await the Dealer Principle response to justify the Exceptionally Poor Service Offered.