Reeds Bellville

I have been trying for 2 days to order a front bumper & grilles for a Opel Corsa ...I have phoned 7 times trying to get through to parts...everytime I get told I must leave my name & no one has gotten back to me 2 days later ...I asked to speak to manager Jacque not even he picks up his phone...i asked to speak to supervisor Shamiel once again NO ANSWER....i think its PATHETIC SERVICE.The guys in parts names are Ismail & Alma...they are forever on calls but I get told they will call me back...I wish I knew where else to get these genuine parts.