Quality of Service complaint

Third time lucky? I have sent a more detailed copy of this complaint on 4/2/16 and again on 6/4/16 - but still no reply! info@reeds and contact@reeds respectfully.<br> Dear REEDs N1 City<br> I would like to bring to your attention the issue that I think I've been cheated.<br> In Summary<br> 12 February 2016 I took my vehicle to Reeds N1 City for the 75000 km service. (Invoice 465995)<br> 14 February 2016 I notice large amounts of grease leaking from the rear wheels. Hub caps covered in grease spraying out.<br> 15 February 2016 returned same to Reeds N1 and the problem was apparently repaired. (no invoice - spoke to advisor: Barbara Thorncroft)<br> 12 March 2016 detected a 'humming' noise from the back wheels.<br> 14 March 2016 returned same to Reeds N1 for inspection.<br> 16 March 2016 I paid R2798.65 to have all bearings replaced on both rear wheels. (Invoice 467743)<br> The subsequent loss of lubricant from the bearings resulted in bearing failure. I strongly believe that the bearings failed and needed to be replace due to the negligence of the mechanic that put back the same damaged bearing covers. I request a full refund for the inconvenience and unnecessary repairs I have paid for.<br> Your Sincerely Dennis Craig<br>