Pre-Owned sales service...What Service?????

<p>So Monday the 1st August i contact Reeds Fores**** regarding a Focus St for sale, I give all my details to a salesman by the name of Kurt, I am told he will get back to me regarding my trade in veicle as he needs to get an estimate value, I then give my personal details for a settlement to be drawn so we can look at figures etc.</p> <p> </p> <p>The Tuesday arrives and around 11am i Contact him again to find out what is going on , I am told he is still busy with it etc, i arrange to head through that day 2nd August around 1pm to view the vehicle and for Kurt to do an Appraisal on my vehicle. I decided i like the St and wanted to procceed, Kurt then tells me he still had not recieved the settlement and will get back to me within the day. 4;45PM Arrives and i contact him again for an update ( I had to call ), He then explains he is battling to get the settlement , After our call i called my bank to get the settlement which took me all of 3min to do and send it to him before close of business that day.</p> <p> </p> <p>The Wedensday was a public holiday and the Thursday i recieve the application Form around 4;11PM!!!!!!!! I Then fill out the documents and send it in the friday morning 5th August around 10:30Am , Till this day the 10th of August i have still heard no word from finance, After writing an email claiming my dissatisfaction copying in the sales manager i recieved a call on Monday 7th apologising and asking If they could try save the deal, I was then contacted by the manager standing in on that day saying my documents are in for validations. it is now the close of business on wednesday the 10th and i have not had one call from anyone including the sales person. I will never recommend this company to a living soul as i have had nothing but disgusting service from start to finish.</p> <p> </p> <p>I have now viewed Autotrader and see the add has been removed which could only mean the vehicle has been sold. Since when is it ok to never update a customer , Someone who has a finance app in on a vehicle, A SERIOUS BUYER!!!!!!! Is Business so great at Reeds that customers are ignored and certain clients preferred over others?</p>