Poor service, poor workmanship

My vehicle went to the autobody repair centre on 11 June and went to collect it on 23 June. I did not take the vehicle as the workmanship was terrible and there were new scratches on my vehicle. I was then left without a vehicle as my courtesy car from insurance had been taken back but decided it was better to let them re-do the work and do it correctly. I was told on 30th of June that my vehicle was ready for collection, I advised that I could only collect the following morning due to the late notice. I messaged before I left home to confirm that my vehicle was ready and to give them notice that I would be leaving. I received confirmation that all was in order. I arrived at the dealership an hour later and waited and waited for my car and eventually had to leave to due work commitments. On 2 July the dealership came to deliver the vehicle to my house, I sent it back as it was still not right. The communication throughout the process was poor. It was non-existent in the first two weeks of the process. I would not recommend their services and suggest the BMW is no longer affiliated with this workshop due to brand damage.