Poor Service

Unacceptable service. I booked a vehicle to purchase at Williams hunt Fourways, a vehicle that I have been wanting for a long time. I sorted out all the paperwork and finance and was in constant communication with the salesman, Ashley. After going through the whole process and having everything approved I'm told that someone else sold the vehicle. Is this the BS service we have come to accept in this country? Please do not do business with these people! Useless