Poor service

<p>I took my car in at Ford Klerksdorp to change my battery, after changing it the radio could work as it required a Key Code in order to work . I tell them my problem and was told to come back the next day,they didn't call till today Friday to say they can't get it and will need to open up my radio to get a serial number. I'm mean you your a company and always face the same problem I think they should have they kinda codes with them or should be a really short process, but now I'm told to wait till next week so that they can open up the radio and get a serial number and I still have to wait and might be long. I travel alot using my car and now I have to travel with a car that doesn't have radio and yet we pay for the service, it's really an inconvenience to us customers coz I dealership can't say they can't fix this kinda problem or have these kinda thing on site... I'm really gatfol and wana sell my car as this kinda service is really poor</p>