Poor service

o whom it may be concerned,

I recently had my car "serviced" at your branch in Bellville and was assisted by Grecion Mehl . No email address found for any Manager on the website. Now I know she is not the person who does the service,but I must say I am extremely disappointed with the outcome of the service. I was given a quote for a normal service and then told that I need to replace the brakes and tappet cover to which I agreed to . Thus bringing the bill up to R 9 300 . I then asked them assist with the light bulbs and check why the the car struggles to start at any given time. The did the service and add a note on my invoice stating that the battery might be old. This is not the case as the battery is only 18 months old. On Saturday 13 July 2019 I bought a brand new battery and still the car does the same thing! The team at Bellville did everything other than do a fault find or fix what I have asked to do. I am now at work unable to fetch my child at school as a result of POOR SERVICE at your branch. I have no idea how I am going to get myself and my children home today.

I am now contacting IWYZE to have the car towed to you right this very moment!