Poor serivce indeed

<p>i took in my car today for serivce and it my shock their dont first call clients to remmeber of serivce, meaning that a client must call. In this life time i have been purchased a cars and the dealers would call in month before to let you that your car is due for service whenever, but ford doesnt do that...reallly now, we are busy with work life and these kind of things once foregts to do. second i was delivered to my place in the morning after dropping of the car for serivce and when there call me to update i get told that there dont collect clients in the afternoon to fetch their car, again what a poor serivce...ford needs to relook at their customer serivce model. Am unhappy with the all process and rethink of going to purchase other car not be apart of the ford family.</p>