Pathetic Service Delivery

I am very disappointed by the poor customer services offered to me by Action Ford Krugersdorp. I took my car for 120 000 km service on the 2nd of March 2020.

After driving the car for 2 000Km the car started to give me a warning, " Engine Malfunction, Service the car now" I could not take the car back because it was already a Nationwide lockdown level 5. When that warning sign comes in,. The car also looses power on the acceleration when it occurs.

On level Four I tried to call the Service Manager and he told me to bring the car on Saturday for resetting. It was 1st week of May. Nevill the guy who assistant me was not there. But they managed to do a reset and let me go. After Four days the warning came back again. I went back to the service provider they did a resetting again.

After four days the car was still doing the same things. On the 17 of June 2020, I went back to them to complain but they have done again a resetting Nevill was there he took it for resetting. But One week later the same thing is happening. I can't drive the car any more as on Saturday was likely to be involved on the accident. The car gave me the same warning and looses power on the free way amper the truck bumped me from the back.

I am stucked in Witbank now the car is giving me the same warning. I feel like I flush out my money down the drain now because of the poor service of Action Ford. I did not go to work this morning because of the car. I'm not happy with the service offered. Does this mean that the car wasn't serviced or what? The car had not given me that warning before, until I took it to Action Ford Krugersdorp.

Please help.

Name: Shadrack Shibambu Veh reg: DL95GPGP. Model: Ecosport Titanium 1.0 2015. Contact Details: *** Email: *** Person assisted me at AFK is Nevill.

Regards Shadrack