Pathetic Service-Chevrolet Parts Department

The most horrible experience I ever received from a motor dealership in my life. After struggling numerous times just to get through to the Chevrolet parts department, 20min+, as nobody answers the phone and the line keeps on returning to the operator, which also does not care, as she keeps on putting you back on call to the same person, just to return again. At last, I had to tell her, after the fourth call return to please put me through to someone else. Spoke to a gentleman at parts (at last), he gave me a price and told me the part had to be imported, well, I need it badly, and told him to order. Only received the quote the next day, which I paid, and asked for a picture of the parts just to make sure its the right part (they have a no refund policy on special ordered parts) Didn't hear anything from him again. Monday afternoon came, no answer. Called again, and guess what, the same struggle again to get through to anyone. called again later on, another lady answered, as I was on the road, I requested for her to remind the parts person to mail me back, which he did later on, and very rudely. Still no pictures of the part, I rep**** again to ask for pictures, but he never/refused to reply. Stay away from this business, you will be disappointed.