Paint Defect on New Ford Figo

I bought a new 2014 Ford Figo Ambiente... Or so it seemed. After 10 months I noticed that the boot lid is busy chipping paint. I reported the matter to Ford and Ford conducted a test on the vehicle for paint defects.<br> Its been 3 months since the test was done and Francois Wiid stated that the report that was conducted on the vehicle was handed to Ford South Africa.<br> I contacted Ford South Africa and Ofentse stated over the phone that only parts of the report can be sent to me and refused to send me the full report.<br> It has been 6 days with no answer on when I will be receiving my report and I contacted Ford and Ofentse is unavailable to take my calls.<br> Ford must be hiding something by refusing to send me the full report.