No curomer care

My car came for a service last week. I was already not impressed as it took them two days to service my car and sort out a problem with my engine. I was here as they opened and expected my car back the same day. Not one person in the service department would be bothered with my needs and expectations. I got my car back Wednesday and my engine management light went back on to advice that my car was still not fixed on Saturday morning. I phoned right away and no one could assist. I had to not drive my car all weekend. Monday morning I go back to reeds and Charlie in the service department had a huge attitude and when I asked for a curtsy loan car he smirked and advice that won't happen and also that my car won't be fixed today. So now I'm standing here when I should be out working waiting for a car as they don't even have a loan car and I can't believe I will have to pay for theit mistake. One last thing. I ordered a new key and was never phoned back when it arrived in the stock room. <br> One very unhappy customer.