Lizwe at Volkswagen WestCape is Doing VW SA NO Justice

I had my new Amarok serviced at WestCape VW beginning Sept '24 and specifically mentioned the noise the side mirrors make when folding in and out. This was "attended" to at the service. Needless to say, not long (+-3 days) after the service the noise returned again. I called and was told to ask for Lizwe when I visit the branch again. I visited on 10 Sept '24 and I could see from the onset Lizwe was not keen to assist me. His attitude, slow behaviour, lack of enthusiasm, lack of cust service, etc. After having to wait quite a while and having to ask Lizwe how long it really takes to take a video clip of the technical issue Lizwe decided I can take my Amarok and leave, Lizwe told me he took a video clip and will send it to VW SA as there were other customers with the same problem. He promised to come back to me soonest. Well, again....needless to say, it is now 3 months and 2 days later and Lizwe has not made ANY contact. This is terrible! Shocking! Pathetic! BUT, I am actually NOT surprised as I could tell on the 10th Sept already that Lizwe was NEVER going to get back to me as I was made to feel like I was interrupting his day with my nonsense story....even though he acknowledged that there was a terrible noise when the mirrors folded in/out. What a shame that VW SA allows people like Lizwe to continue working for them. Maybe I must just not buy another VW product when next I am in the market to buy again! Please VW SA, do not even attempt to call me AND do not let Lizwe try to call me, rather email me as I want everything in writing after my experience with Lizwe.