Great customer service on repairs done to Nissan Navara

<p>My Nissan Navara's front windows started acting up about two weeks ago. One windows would open normally but close very slowly, while the other seemed to get stuck when closing halfway. I booked an appointment for 5 Jan '17, and upon arrival was received by the technician and the service manager, Andries. I explained the situation, and Andries indicated that they have seen these occurences before, and he is sure it could be resolved. He also enquired on the time I needed the vehicle back, but I did not have a need for the vehicle, and indicated that by close of business is fine with me. At 13:30 I received a phone call from the service advisor, Marina, informing me the repairs have been done and my vehicle is ready for collection. Upon arrival, I found my Navara parked undercover, washed and cleaned. When enquiring with the service consultant she indicated that there was no replacement work done, and only adjustments and re-alignment on the window. I went to the vehicle to test the windows before leaving and found that both windows were working 100% after the work that was done.</p> <p> </p> <p>I am very impressed by the service I received, as everyone was courteous, friendly and delivered above my expectations. Also the cleanest my vehicle has been in a while... :-) Thanks to the service team at IC Auto Nissan Roodepoort, it was a great experience, keep up the good work!</p>