GOLF 7 GTI KN59SWGP

No feed on my repairs , I need to call or send an email for any updates VW Upington has asked for the turbo back since Monday the 13 /03/2023 to date it has not being send to VW Upington and to make things worst I don't have a vehicle now for 2 weeks . The service level is shocking to say the least there is no sense of urgency and Im without a vehicle.