BS
Brian S

1 reviews | Active since Oct 2019

08 Oct 2019, 09:41

Engine light still not fixed

My Chev Captiva was sent to Reeds in Claremont. They had the car for 6 days as the engine light was on ( I had bought the car from Imperial Ford Culemborg ). The engine light came on 3 hrs after I had taken ownership . The car was sent to Reeds on the 21st July and was told it was the throttle body. 6 days later I was told to fetch the car and it was fixed. I got into the car, switched it on, and the engine light was still on. I was informed by Imperial Ford that the part was on order.

It is now the 8th October, and was told that they still don't have the part. Imperial Ford and Reeds does not keep you informed at all, and you have to do all the emailing. People spend their hard earned money at your dealership and service centre, and this is how they are treated ?

Very disappointing service from both of these service providers

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