Disgruntled owner

Yesterday we had another breakdown and the car was towed to Krugersdorp. We got a call that it would be attended in the next 48 hours by Vanessa (not sure if they do these things on a weekend). The suspected problem is the alternator which is not charging.

I would like to expressed my unhappiness with your product. This car has been there to be fixed more than 4 times it’s a whole lot of different problems, some were immediately after the service which makes one wonder again!!. If I had a way of selling this car I would and NEVER buy a Ford product. It feels like you sold us a REJECT. We are even scared to use this car for a long distance.

Also after all these headaches when we request a courtesy car it becomes a mission and we end up fighting and then it gets released. Just like the current problem we are going to need a car but we have to beg. No guys this is not on.