DISGRACEFULL SERVICE FROM WILLIAM HUNT MIDRAND A DIVISION OF CFAO GROUP

Took delivery of my secondhand Isuzu DC bakkie, I took out extended warranty as well it had a fault that the air bag light was on all the time, I was very busy in the Northern Cape and then my aircon stopped working so I came back to JHB to have all these things seen to. I could only get an appointment on the 13th August 2024 for the Light on the airbag and the aircon which the gas had leaked out. They took 4 days to find it was a loose wire on the airbag light having it on the diagnostics machine a couple of times, no one had called me to keep me in the loop with the status of my bakkie. So, on Thursday the 16th August at around15h30 I was told my bakkie was read, drove up to see them and asked has everything been done, I was told yes. I could not take my bakkie then as I had my other car with so I asked could I pick it up on the Saturday 17th August 2024 when i got there to my Suprise the person on duty did not know I was collecting my bakkie and did not know where the Job card was, Could not get hold of the person who I had delt with, called the work shop manager and all he could say it was not on the job card. *** I asked for a copy of the job card and the date, and the Km were nowhere near the date I took it in and the 7000 km difference.