DF
Dewald F

1 reviews | Active since Jul 2011

29 Jun 2015, 21:23

Disappointed

I'm still waiting for a refund payment since I provided all the requested documents to them on 30 April 2015. Nine weeks is an unacceptable time period to perform this simple task. What is the cause of the delay?

0
Replies (1)
CFAO Mobility (PTY) LTD
CFAO Mobility (PTY) LTD's reply30 Jun 2015, 10:14
Official
Hello frenchfry,

Dear Mr Fry,

Reeds N1 City do apologise for the long delay in the refund. It was caused by a breakdown in our own internal processes but has been rectified. We have already processed your refund and you will receive it with the next round of payments.

Kindest regards,

Johan Smal

REEDS N1 City