Complaint

I bought a Chevvie Spark on 14th Dec 2010 at Reeds N1City Goodwood. I detected a sound in the left front wheel, took it back and they fixed it- most probable a factory problem, they said. Next service I mentioned the same problem- it started again. They rep**** with: the exhaust is losse, go to a place that can fix it. I went to Hi Q and they laughed at me and show no loose exhause. So I had this tug of war with Service at Reeds. The next excuse was shocks. They took me for a ride, but did not solve the problem. Services on 19/10/2010 , 7/11/12 and 10/11/13. On 13/11/14 I took the car at 8 o' clock morning and mentioned the complaint. I had a bad shoulder operation the week before and was in pain. So they promised that I will have the car at 12 0' clock. But in vain. Got it at 3 with the same sound still audible. I had a quarrel with the sevice manager and left in great pain. They could not fetch my car for the service. After that they stopped contacting me, when I told them that I was upset. Now the warrenty is gone and I still have the sound problem. It is a pity they seldom had an Afrikaans speaking person to talk to me. When I left in pain they were phoning me 3 times to get the payment, but no interes in solving the problem.