1 reviews | Active since Jul 2015
Charnell Adriaanse the Service Manager of Reeds is the most UNHELPFUL MANAGER .
By far the worst car dealership to work with.
The staff is so unhelpful. They don't show unity and lack communication between departments
I have my car for less than a year. The entire sound system keeps acting up. Every time I take it in, they cant seem to find the problem and insist we start from the beginning.
The car has been in several time and still no solution given, because their team is unable to identify the problem but does not have a solution on how to fix it either.
Charnell Adriaanse the Service Manager, has not provided me with a good experience, I was asked to bring my car in again after 6 attempts they couldn't find the information which showed them the problem, because a staff member left.
I have to drive from CBD to Belville every time and pay for an uber, so assistance to collect the car and drop it even thought this is their problem because they keep returning my car and the problem hasn't been resolved.
I bought a car that works and now I have a car under warrantee that does not work. When the system goes down, nothing works that connects to it. No rear view camera, no alerts, no handsfree phone. All of this makes me extremely irritated when it looks like Reeds is trying to wiggle out of it.
DO NOT BUY A CAR FROM THIS BRANCH!!!!
