Car Service William Hunt Roodeport

William Hunt Roodeport is the worst service provider I've had to deal with. Their lack of communication and professionalism is very appalling. I took two of my cars in for service on Friday the 19th Oct only to find out that their servicing department was flooded with cars.

The person who was doing bookings couldn't even check if there was booking space for more cars to come in. My cousin took in the cars with the reference number that was system generated, when he arrived he was told that one of the cars was not registered in their system yet it was bought at the very same branch mid last year.

It was explained to the service consultant that those cars are for business and they need to do deliveries over the weekend. No communication what so ever from the dealership and status calls were made from our end trying to see if the cars were done. The lady couldn't even give us a straight answer. Come Saturday we still had to run after these people who kept on lying that the mechanics were busy with the cars. Only today Monday the 22nd Oct that they started working on the 1st car. What annoys me the most is that we lost two clients over the weekend and are now liable to pay some penalties for non-delivery of service. who is going to foot the bill for non-delivery of service?

The worst part is that Monday midday the second car is still not touched. Apparently their motor plan doesn't not cover some parts, why do we then pay for a motor plan and not a service plan if some part of the car will not be covered.

The Chev which was bought last year has a pipe that is leaking, we are being told that we'll need to pay R5000 for it, this car is not

I'm so frustrated with this branch that i'm even considering taking legal action against them as I am sure they will not want to take accountability for anything