1 reviews | Active since Sept 2024
Car service
Worst service in the 7 years we have been with Toyota. My husband took his 3 year old Urban Cruiser in for a service on Monday , car was perfectly fine before the service. The next day Engen lights comes on and car takes longer to start. He also mentioned that the driver’s seat makes sounds when driving and feels loose. This was mentioned before the service. When he got the car after the service they just said to him “monitor the sound” as there is nothing wrong with the car seat. The car has never done this before. We took the car back after the public holiday just for my husband to sit at Toyota for an hour to hear that they need to order a part and that they can’t fix the car today and said that the whole driver’s seat metal frame is faulty and needs to be replaced. Just to mention now after he has been there today now there is parts that needs to be replaced. This sounds to me like a someone that worked on the car probably made a mistake somewhere. This is really an inconvenience as we need the car by Friday for travelling purposes and waisting our time and money driving back and forth to Toyota. Really disappointed and would definitely take my car to Grahamstown Toyota for a service and for future services.
