1 reviews | Active since Jul 2017
Bad Service from Williams Hunt Port Elizabeth
<p>On the 14/06/2017 I took my vehicle in for a 150 000Km service and was quotes a figure of "not exceeding R5 500. This was a major service and required a replacement of the cam belt as part of the standard service requirements. Around midday i was phoned by the service advisor that they didn’t have a cambelt in stock (a known service item) and that is would take a few days to get one! Not only did they not have the necessary requisite spares but they also discovered a few extras that they said needed to be done.</p> <p>At the end of the day they only did the basic service and not the cam belt change and they forwarded me a quote for the cam belt only plus the supposed extras. Having paid a portion of the original quote excluding the cam belt item and its related labour. I expected the new quote to reflect the Balance of the original price plus the proposed extras! I received a quote for staggering R11 070.55 additional costs!</p> <p>Amongst the additional items was a driver’s side door linkage which was now suddenly defective. (There was nothing wrong with it when I took the car in for the service)</p> <p>This is not the first time my vehicle went in for a service and something got damaged by them (on previous occasions centre armrest broken and my key holder also) and I was expected to pay for the repairs.</p> <p>I queried the quote and the ******* costs and to date (06/07/2017) I have had no response nor feedback despite a reminder sent on the 26/06/2017.</p>
