Bad buying experience

Iask week an agent whom I had asked to get a car (Chevrolet Utility) for me refered me to a car from Ford Action and we viewed and test drove the car on the 29th of January 2018. Everything was ok except for the windscreen, which the sales man agreed that it would be replaced. The following day I was approved for finance, had a tracker fitted and got insurance. Only thing that was left was for the car to be delivered with the paperwork for me to sign. Since then it's been one story after another from the sales man. I was patient enough to wait for a week for the windscreen to be replaced and in that time I even changed my financial provider as I recieved a better rate.

Today it's the 9th of Feb and I still haven't recieved the car and Stan the sales man expects me to use public transport and travel over 50km to fetch the car even though I was charged for delivery of the car by the dearlership. I've been the one calling him for the passed 2 weeks asking about progress, not a single update from his side and it's been one story after another. It's either Stan doesn't know his job or he just doesn't care. This has been a disappointing experience.