Attitude, non friendly service, Vehicle servicing not done correctly

Constant attitude and non friendly service from Tracey Nagel in the servicing department at William Hunt Edenvale.

Everytime we send our Standard Bank Fleet vehicle in for its service we have to send it back again. Not sure how qualified their servicing technicians are or who is inspecting their work????

Strike 1- Vehicle was broken into and had to get a new lock installed, was told part was ordered, heard nothing for a month went back and told part on its way, went back a few weeks later and told part was not ordered. Eventually had door fixed and new lock installed. Few months later we have issues with the lock jamming, sent back to them and was told it was not fixed by them and I had to take it to the central lock place they had sent it to to get fixed.

Strike 2 - Car went in for a service, a few weeks later the clutch had to be replaced. Had to book the car in car again as it is now leaking oil from both sump plug and clutch bell housing furthermore the clutch pedal takes to low causing the gears to grind as you try change gears.

Strike 3 - Being **** to, we asked why they did not replace the windscreen wipers after its service. We were told when collecting the car hat Standard Bank fleet denied the replacement. We called Standard bank and they have denied this as this is apart of the service. When taking the car in again we asked about the windscreen wipers and were told that Standard bank denied having new windscreen wipers installed as the car has not done 10000Ks however the service we brought it in for was at 15000ks. So not sure what to believe anymore.

We have now flagged them with Standard Bank Fleet, car is currently with them today, lets see what we get back ???