Absolutely DISGUSTING service

How does one score a minus 4 service rating here??? Been waiting for a stupid part since the 8th of January after not receiving a quote for a week and having to BEG for them to actually assist in the first place . We are on the 16th of January and still cannot obtain any feedback?? When I call Moses to ask where the indicator stalk ( combination switch is ) I get told he ain’t in. Waiting on his superiors (Johan & Piet) To call me is like wishing Santa existed??? I used to service my car at Haval Fourways on many occasions. That won't happen again. This is ridiculous!!! They promised it’ll take 3 days… SHOCKING 😮

My mail to them… still no response!??????

I haven’t been able to reach yourself nor your managers on this line Moses. I have just phoned to follow up once again and been told u are unavailable and not at your station? Please call me urgently regarding my part. This is the most horrible service that I’ve endured this far. It’s so super disappointing. I have serviced my car a few times at Haval Fourways. Is this the level of client service that one needs to expect overall moving forward??