TA
Tammy A

1 reviews | Active since Jul 2015

04 May 2022, 18:48

Absolutely disgusted

I'm actually so shocked and liverd with Williams Hunt Edenvale service and professionalism. I took my car on the 3rd May for a yearly services. It took them all day to finally let me know what the cost would be. They informed me that my radiator outlet hose and water pump inlet hose was leaking and they would need to be strip and quote which would take another 2 hours to source the leak. After numerous phone calls to find out when my vehicle will be ready, they informed me that my car had to stay overnight. The quoted me a ridiculously amount to repair but the original parts would take 6 weeks to arrive. I informed them that I couldn't wait that long. They informed me that they could source generic parts. The 4th May after I once again phoned them several times to hear what was going on. I took them the entire day to informed me that they couldn't find generic parts for my car anywhere. They even suggested that I go to a s**** junk yard to source second hand parts and I must bring it to them and they will be willing to fit the parts for me. I couldn't believe what I was hearing. A dealership recommending a s**** yunk yard for parts. So once again my car had to stay another night. I am absolutely appalled by the service and professionalism that they service their clients. I have always taken my car to them for every services so that I know that they will have a service history of what has been done to my car. This will be the last they will see me or my car.

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