1 reviews | Active since Apr 2011
Lipton Ice Tea - Summer Flavours taste terrible
Original complaint:<br> <br> \Lipton Ice Tea - Summer Flavours taste terrible<br> <br> Two of the new \"Summer Flavours\" aggressively advertised on TV many times a day, really taste very bad.<br> <br> Total artificial sweetener dry taste that leaves one smacking one's tongue because of a feeling of worsening thirst, followed by a terrible cardboard like aftertaste.<br> <br> NOT recommended. How can you launch \"exciting\" new flavours, complete with its own advertising campaign, that taste so horrible?\"<br> <br> Response:<br> <br> \"Hello icey100,<br> <br> Thank you for contacting Unilever. Unfortunately we do not produce Lipton Ice Tea. Please contact Ceres and they will help you.<br> <br> Regards<br> Unilever Consumer Care\"<br> <br> Ceres has nothing to do with this? The packaging clearly says Packed by Pioneer Brands and A Unilever brand?"
We at Ceres would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-02-10.
Kind Regards
Ceres Customer Care Line
*** - LS
We at Ceres would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-02-10.
Kind Regards
Ceres Customer Care Line
*** - LS
We at Ceres would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-02-10.
Kind Regards
Ceres Customer Care Line
*** - LS
We at Ceres would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-02-10.
Kind Regards
Ceres Customer Care Line
*** - LS