Ceres leaves a bad taste
<p>I contacted Ceres Careline on the 7th February as the Ceres hanepoort flavour had tasted over fermented and the boxes were bloated. I was given a reference number and told I will receive communication to date I have not received any communication. If this is how we are treated as customers maybe we should use word of mouth as a powerful tool for spreading the word of how much they dont care about us once we have paid </p>
Good Day Ms T Mchunu
We at the Ceres Customer Care Line would like to thank you for taking the time to contact us.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your correspondence enquiry. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this enquiry with us.
Kind Regards
Ceres Customer Care
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Good Day Ms T Mchunu
We at the Ceres Customer Care Line would like to thank you for taking the time to contact us.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your correspondence enquiry. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this enquiry with us.
Kind Regards
Ceres Customer Care
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Good Day
We at Ceres Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-02-47.
Kind Regards,
Ceres Customer Care
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Good Day
We at Ceres Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-02-47.
Kind Regards,
Ceres Customer Care
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