MN
Mikhail N

1 reviews | Active since Apr 2019

24 Jul 2019, 09:25

The Precinct (not so) Luxury Apartments

I currently live in The Precinct and have for a few months now.

They advertise sevrices that they do not provide, and when confronted about it, they apologise but do not provide those services or any compensation in rent.

The hidden costs are unimaginable. I specifically asked exactly how much I would pay, and was given a number that has since increased. I asked the right questions, questions that I would still ask any new landlord, and what I was told was incorrect. Expect to pay more than you've budgeted for and expect for no one in management to do anything about it except refer you to your lease; a lease which was signed in good faith, but rest assured that Century is not good and you cannot have faith in them.

The workmanship of the apartments is horrible, and if you somehow manage to get them to agree to fix something, management expects you to take leave from work so that the repairs can be done. I have done this before and the repairs didn't take, and I still have these problems despite nothing being my fault. Not what I expect when I pay such a high price to not worry about these things.

Communication with management is also very difficult and it is always an uphill battle. Again I stress that you will sign a contract assuming that Century will be reasonable or ethical, but they are not interested in the satisfaction of the residents.

If you are willing to spend the money that is advertised for one of these apartments, go to a different place. The Precinct is not value for money, and management does not take responsibility for the problems that they have created for residents or attempt to make the experience better.

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MN
Mikhail N's update18 Jan 2020, 00:00
Reviewer Update
I've been kindly requested to remove this post in light of attempts by management to rectify my issues, so I will comment on what has changed.

Advertising services they do not provide - they still advertise these, but an attempt was made to make my experience better, however there is still no gym despite completion being promised in August 2019.

Workmanship - management arranged for repairs to be done on the weekend so that I did not have to take leave. Sadly the repairs still did not take or caused more errors than they fixed.

Communication - has since improved drastically. It has been a mixed bag in terms of actions. Management is more receptive to concerns, and has tried to make my experience better (and definitely succeeded in part), but they may be unable to help if their hands are tied - which has been explained to me for some queries.

Beautiful complex that could really be something special once they are able to fully deliver what is advertised and charged for.