Appalling Customer Experience

We moved out of unit G4 at Crowthorne Luxury Apartments early last month (March 2021) and to this day we are still waiting for our deposit to be refunded. If it isn't the rental consultant pretty much telling us he's not getting involved, it's the finance administrator by the name of Rudzani ignoring our emails, not returning our calls, and when he does take our calls, showing absolutely no empathy, as if him and his team haven't inconvenienced us enough, and making empty promises. The customer experience has been appalling.