

Century Capital
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2018
Despite my strict compliance with the credit agreement and the debt insurance policy terms — and despite having furnished all required documentation promptly and in full — your institution has now had 9 months to act and has chosen not to. This following me submitting all my documents for credit insurance claim after I lost my job in November 2025. This is no longer an administrative delay. It is a deliberate failure to perform your contractual obligations. Summary of your institution’s failures to date: 1. No acknowledgement of my insurance claim submission; 2. No substantive update on the processing status of my claim; and 3. No steps taken to activate the debt insurance policy to which I am contractually entitled. To make matters worse, your institution has compounded this dereliction by listing the debt with a credit bureau while a valid, unprocessed insurance claim remains outstanding. This was done: • Without justification, as the debt should have been settled or suspended via the insurance mechanism; • Without due process, as you failed to process the claim before taking adverse action; and • With clear malice or negligence, as the listing has caused ongoing, measurable damage to my creditworthiness and financial standing. I hereby demand the following corrective action within 10 (ten) business days of this notice: 1. Immediate suspension of any adverse credit bureau reporting related to this account, pending resolution of the insurance claim; 2. Written acknowledgement of this escalation and confirmation of receipt of all prior claim documentation; 3. A detailed status update on the insurance claim, including the name and contact details of the handler assigned to it; 4. Confirmation that the insurance policy will be honoured in full settlement or suspension of the outstanding balance; and 5. Written confirmation that the erroneous credit bureau listing has been withdrawn and my credit record restored. Failure to comply will leave me with no alternative but to escalate this matter to the relevant financial ombudsman / regulatory authority / national credit regulator and to seek full legal recourse for damages, including but not limited to: • Defamation of credit character; • Breach of contract; and • Any and all financial losses directly attributable to your institution’s inaction and wrongful credit bureau listing. I require your written response in 10 business days from today. Silence will be treated as a refusal to engage and will trigger the next stage of escalation immediately.
1 reviews | Active since Dec 2018
Despite my strict compliance with the credit agreement and the debt insurance policy terms — and despite having furnished all required documentation promptly and in full — your institution has now had 9 months to act and has chosen not to. This following me submitting all my documents for credit insurance claim after I lost my job in November 2025. This is no longer an administrative delay. It is a deliberate failure to perform your contractual obligations. Summary of your institution’s failures to date: 1. No acknowledgement of my insurance claim submission; 2. No substantive update on the processing status of my claim; and 3. No steps taken to activate the debt insurance policy to which I am contractually entitled. To make matters worse, your institution has compounded this dereliction by listing the debt with a credit bureau while a valid, unprocessed insurance claim remains outstanding. This was done: • Without justification, as the debt should have been settled or suspended via the insurance mechanism; • Without due process, as you failed to process the claim before taking adverse action; and • With clear malice or negligence, as the listing has caused ongoing, measurable damage to my creditworthiness and financial standing. I hereby demand the following corrective action within 10 (ten) business days of this notice: 1. Immediate suspension of any adverse credit bureau reporting related to this account, pending resolution of the insurance claim; 2. Written acknowledgement of this escalation and confirmation of receipt of all prior claim documentation; 3. A detailed status update on the insurance claim, including the name and contact details of the handler assigned to it; 4. Confirmation that the insurance policy will be honoured in full settlement or suspension of the outstanding balance; and 5. Written confirmation that the erroneous credit bureau listing has been withdrawn and my credit record restored. Failure to comply will leave me with no alternative but to escalate this matter to the relevant financial ombudsman / regulatory authority / national credit regulator and to seek full legal recourse for damages, including but not limited to: • Defamation of credit character; • Breach of contract; and • Any and all financial losses directly attributable to your institution’s inaction and wrongful credit bureau listing. I require your written response in 10 business days from today. Silence will be treated as a refusal to engage and will trigger the next stage of escalation immediately.
1 reviews | Active since Dec 2018
write to reiterate my serious concern and formally escalate my complaint regarding your institution's continued failure to process my debt insurance claim and the unjustified listing of my account with a credit bureau. In November 2025, my employment was terminated as a result of my contract not being renewed. Immediately upon this change in circumstances, and in strict adherence to the terms of both the credit agreement and the associated debt insurance policy, I notified your institution and submitted all required documentation to initiate the insurance payout against the outstanding balance. Despite having fulfilled every procedural obligation on my part — promptly and in full — your institution has, to date, failed to: • Acknowledge receipt of my insurance claim submission; • Provide any update or formal response regarding the processing of the claim; or • Take any steps to honour the debt insurance policy to which I am contractually entitled. This prolonged silence and inaction is wholly unacceptable and constitutes a clear disregard for your contractual obligations. To compound this failure, I have now discovered that your institution has proceeded to list this very debt with a credit bureau — despite the fact that a valid insurance claim remains unprocessed through no fault of my own. This listing is: • Factually incorrect, as the debt should have been settled or suspended through the insurance mechanism; • Procedurally unjust, as your institution has neglected its duty to process the claim before taking adverse action; and • Materially damaging, as it has caused significant and ongoing harm to my creditworthiness and financial reputation. In light of the above, I once again formally demand that your institution take corrective steps.
1 reviews | Active since Dec 2018
write to reiterate my serious concern and formally escalate my complaint regarding your institution's continued failure to process my debt insurance claim and the unjustified listing of my account with a credit bureau. In November 2025, my employment was terminated as a result of my contract not being renewed. Immediately upon this change in circumstances, and in strict adherence to the terms of both the credit agreement and the associated debt insurance policy, I notified your institution and submitted all required documentation to initiate the insurance payout against the outstanding balance. Despite having fulfilled every procedural obligation on my part — promptly and in full — your institution has, to date, failed to: • Acknowledge receipt of my insurance claim submission; • Provide any update or formal response regarding the processing of the claim; or • Take any steps to honour the debt insurance policy to which I am contractually entitled. This prolonged silence and inaction is wholly unacceptable and constitutes a clear disregard for your contractual obligations. To compound this failure, I have now discovered that your institution has proceeded to list this very debt with a credit bureau — despite the fact that a valid insurance claim remains unprocessed through no fault of my own. This listing is: • Factually incorrect, as the debt should have been settled or suspended through the insurance mechanism; • Procedurally unjust, as your institution has neglected its duty to process the claim before taking adverse action; and • Materially damaging, as it has caused significant and ongoing harm to my creditworthiness and financial reputation. In light of the above, I once again formally demand that your institution take corrective steps.
1 reviews | Active since Dec 2018
In November 2025, my fixed-term employment contract was not renewed, resulting in the termination of my employment through no fault of my own. In strict compliance with the credit agreement concluded between us and the associated credit life insurance policy, I immediately notified your institution of my change in employment status and submitted the complete set of documentation required to activate the insurance benefit and settle the outstanding debt. Despite my full and timely compliance with all procedural requirements, your institution has failed to: • acknowledge receipt of my notification and supporting documents; • provide any update on the status of the insurance claim; or • issue any formal response whatsoever. To my astonishment, I have since learned that your institution has nonetheless listed this debt with a credit bureau. This listing is factually wrong and materially prejudicial. The debt is not, and was never, enforceable against me in the ordinary course, because it ought to have been settled—or at minimum suspended—under the credit insurance mechanism to which I am contractually and statutorily entitled. The adverse bureau listing has directly impaired my creditworthiness and caused ongoing reputational and financial harm. By reporting an inaccurately classified debt while simultaneously ignoring a valid insurance claim, your institution has exposed me to ******** prejudice. In light of the above, I demand that your institution take the following remedial steps within 30 (thirty) days of the date of this letter: 1. Institute the insurance payout in full settlement of the outstanding debt, strictly in accordance with the policy terms and my November 2025 submission; 2. Withdraw all adverse credit bureau listings relating to this account, and confirm such withdrawal in writing to me and to the relevant credit bureau; and 3. Confirm in writing that the account has been settled in full and that no further collection, enforcement, or recovery action will be taken against me. Should you fail to resolve this matter satisfactorily within the stipulated period, I reserve the right to escalate this complaint to the relevant financial ombudsman, the national credit regulator, and/or to institute legal proceedings to recover all damages arising from your conduct, including but not limited to claims for defamation of credit character, breach of contract, and any costs incurred.
1 reviews | Active since Dec 2018
In November 2025, my fixed-term employment contract was not renewed, resulting in the termination of my employment through no fault of my own. In strict compliance with the credit agreement concluded between us and the associated credit life insurance policy, I immediately notified your institution of my change in employment status and submitted the complete set of documentation required to activate the insurance benefit and settle the outstanding debt. Despite my full and timely compliance with all procedural requirements, your institution has failed to: • acknowledge receipt of my notification and supporting documents; • provide any update on the status of the insurance claim; or • issue any formal response whatsoever. To my astonishment, I have since learned that your institution has nonetheless listed this debt with a credit bureau. This listing is factually wrong and materially prejudicial. The debt is not, and was never, enforceable against me in the ordinary course, because it ought to have been settled—or at minimum suspended—under the credit insurance mechanism to which I am contractually and statutorily entitled. The adverse bureau listing has directly impaired my creditworthiness and caused ongoing reputational and financial harm. By reporting an inaccurately classified debt while simultaneously ignoring a valid insurance claim, your institution has exposed me to ******** prejudice. In light of the above, I demand that your institution take the following remedial steps within 30 (thirty) days of the date of this letter: 1. Institute the insurance payout in full settlement of the outstanding debt, strictly in accordance with the policy terms and my November 2025 submission; 2. Withdraw all adverse credit bureau listings relating to this account, and confirm such withdrawal in writing to me and to the relevant credit bureau; and 3. Confirm in writing that the account has been settled in full and that no further collection, enforcement, or recovery action will be taken against me. Should you fail to resolve this matter satisfactorily within the stipulated period, I reserve the right to escalate this complaint to the relevant financial ombudsman, the national credit regulator, and/or to institute legal proceedings to recover all damages arising from your conduct, including but not limited to claims for defamation of credit character, breach of contract, and any costs incurred.
1 reviews | Active since Dec 2018
In November 2025, my employment contract was not renewed, resulting in the termination of my employment. In accordance with the terms of the credit agreement and the associated debt insurance policy, I immediately notified your institution of my change in employment status and submitted all documentation necessary to trigger the insurance payout against the outstanding debt. Despite my prompt compliance with all procedural requirements, I have received no acknowledgement, update, or formal response from your institution regarding the status of my insurance claim since that date. To my surprise, I have recently discovered that your institution has listed this same debt with a credit bureau. This listing is factually incorrect and prejudicial, as the debt ought to have been settled or suspended via the insurance mechanism to which I am contractually entitled. The listing has caused, and continues to cause, damage to my creditworthiness and financial reputation. In light of the above, I formally demand that your institution take the following actions within 30 days: 1. Immediately institute the debt insurance payout in settlement of the outstanding debt, in full compliance with the policy terms and my November 2025 submission; 2. Withdraw any adverse credit bureau listing relating to this account, and confirm the same in writing to me and 3. Confirm in writing that the account has been settled and that no further collection action will be taken. Should you fail to adequately resolve this matter within the stipulated timeframe, I reserve the right to escalate this complaint to the relevant financial ombudsman, regulatory authority, and/or to pursue all available legal remedies to recover damages arising from your conduct, including but not limited to defamation of credit character and breach of contract.
1 reviews | Active since Dec 2018
In November 2025, my employment contract was not renewed, resulting in the termination of my employment. In accordance with the terms of the credit agreement and the associated debt insurance policy, I immediately notified your institution of my change in employment status and submitted all documentation necessary to trigger the insurance payout against the outstanding debt. Despite my prompt compliance with all procedural requirements, I have received no acknowledgement, update, or formal response from your institution regarding the status of my insurance claim since that date. To my surprise, I have recently discovered that your institution has listed this same debt with a credit bureau. This listing is factually incorrect and prejudicial, as the debt ought to have been settled or suspended via the insurance mechanism to which I am contractually entitled. The listing has caused, and continues to cause, damage to my creditworthiness and financial reputation. In light of the above, I formally demand that your institution take the following actions within 30 days: 1. Immediately institute the debt insurance payout in settlement of the outstanding debt, in full compliance with the policy terms and my November 2025 submission; 2. Withdraw any adverse credit bureau listing relating to this account, and confirm the same in writing to me and 3. Confirm in writing that the account has been settled and that no further collection action will be taken. Should you fail to adequately resolve this matter within the stipulated timeframe, I reserve the right to escalate this complaint to the relevant financial ombudsman, regulatory authority, and/or to pursue all available legal remedies to recover damages arising from your conduct, including but not limited to defamation of credit character and breach of contract.
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